What we do


The development of participatory processes allows everyone who is affected by a public policy to be involved in decision-making. The exercise of active citizenship is carried out through informed participation by citizens and civil society entities, and by workers and managers who are called to be involved in improving public service.


The simplification of Public Administration aims to increase efficiency, with regard to improving service to citizens and economic agents and improving public management. The redesign of processes and the optimization of material, human and technological resources makes it possible to reduce public expenditure and improve the provision of A.P.


The culture of innovation is based on new approaches, finding new solutions to recurring problems, which require courage and perseverance, as well as imagination, and taking challenges as inspiring for change and improvement of processes.

The Innovators Network is a community of practice in which we boost the Public Administration ecosystem by incubating and mentoring experimental projects, training network members or holding events open to the innovation ecosystem in Portugal.

The Network of Experimentation Laboratories is made up of Public Administration teams that work collaboratively and work in rapid prototyping cycles to materialize experimentation in projects conducted to (re)design better public services.

Currently, and in addition to LabX, this network includes LMx, from Coimbra City Council, LxLEM, from Lisbon City Council, dal-he, from Turismo de Portugal and LouléXLab from Loulé City Council.